🔒 Factory sealed from our own import, original from The Pokémon Company 📦 In stock: ships within 24 hours on business days 🚚 Shipping NL €6.95 · BE €10.95 · free from €90

Shipping policy

Last updated: November 14, 2026

Kaikan Cards sells Japanese Pokémon TCG boxes and booster packs, factory sealed. Below you can read how we ship, what it costs and how long it takes.

Shipping area

We ship from the Netherlands, with tracking, to the Netherlands, Belgium, Germany, France, Italy, Spain (mainland and Balearic Islands), Sweden, Denmark, Finland, Austria, Ireland, Portugal and Croatia. Because everything stays within the EU, you pay no customs or import charges.

Processing time

If everything is in stock, your order ships within 24 hours on business days. Weekends and public holidays do not count.

Backorders

If a product says Backorder, we don't have it yet. We expect to ship it within 2 to 3 weeks. If that doesn't work out, we'll let you know and you can cancel free of charge. In any case we deliver no later than 30 days after your order, unless we agree otherwise together.

Pre-orders

If a product says Pre-order, we don't have it yet. The product shows when we expect to ship; that date counts as the agreed delivery period. We ship pre-orders in the order they were placed. If you order a pre-order or backorder together with something already in stock, we ship everything in one shipment as soon as the last item arrives. Want to receive the part that's ready sooner? Just let us know. If the expected date moves, you'll hear from us as soon as possible. Until it ships, you can cancel free of charge via info@kaikancards.com. More in article 9 of our terms and conditions.

Shipping costs

All prices include VAT. You always see the shipping costs at checkout, before you pay.

  • Netherlands: tracked parcel €6.95. Collection from a PostNL point €5.95; you choose that point after paying. Letterbox mail €4.95 for small orders up to €50 that fit through the letterbox, such as single packs. Free shipping from €90.
  • Belgium: tracked parcel €10.95. Letterbox parcel €9.95 for single packs up to €50. Free shipping from €90.
  • Germany and France: parcel €12.95. Free shipping from €175.
  • Italy, Spain (mainland and Balearic Islands), Denmark and Austria: parcel €12.95. Single packs on orders up to €50: €9.95. Free shipping from €175.
  • Sweden: parcel €12.95. Single packs on orders up to €50: €9.95. Free shipping from €250.
  • Finland, Ireland, Portugal and Croatia: parcel €14.95. Single packs on orders up to €50: €11.95. Free shipping from €250.
  • Pickup: free in Beugen (Netherlands), by appointment. Call or WhatsApp +31 6 14 34 87 80 to set a time.

Pickup in Beugen

When you pick up, we look at your order together: the shrink wrap, the seams and the bottom with the JAN barcode. We photograph and weigh the copy you take with you and send you those photos via WhatsApp or email. You always receive an invoice, even if you pay on the spot. That way it is on record for both of us which box you took and in what condition. If you are not satisfied on the spot, we cancel your order immediately. If you open the box at home, film the opening starting from the closed shrink wrap. If you have doubts while opening, do not open anything further and contact us. See the Seal Guarantee.

Delivery time

Netherlands: 1 to 2 business days after shipping. Belgium: 2 to 3 business days after shipping. Germany, France, Italy, Spain, Sweden, Denmark, Finland, Austria, Ireland, Portugal and Croatia: usually 4 to 7 business days after shipping. Delivery times are the carriers' estimates; in any case we deliver no later than 30 days after your order, unless we agree otherwise together.

Last order dates 2026

These dates apply to products that are in stock. Sinterklaas (Netherlands and Belgium): order by Wednesday, December 2, before 4:00 PM. Christmas in the Netherlands: Monday, December 21, before 4:00 PM. Christmas in Belgium, Germany, France, Italy, Spain, Sweden, Denmark, Finland, Austria, Ireland, Portugal and Croatia: Friday, December 18, before 4:00 PM. Three Kings' Day in Spain: Wednesday, December 30, before 4:00 PM.

Packaging

We ship booster boxes securely packed with corner protection, so the box and the shrink wrap arrive undamaged. Single packs are packed securely too.

Complete cases

Complete cases arrive at our place in Beugen first. We check every case for damage and defects before it goes to you; photos of your case are available on request. We ship it factory sealed and with tracking. The delivery time is 10 to 15 business days. You pay nothing extra on delivery. All cases are listed under Case deals.

Tracking

As soon as your order has shipped, you'll receive an email with the shipping confirmation and the link to track your shipment.

Insured shipping

Every parcel leaves insured against loss, theft and damage in transit. That's included in the price; you don't pay anything extra and don't need to tick anything. Letterbox mail (single packs) can't be insured with the carrier. For you that makes no difference: until you have your order in your hands, the risk always lies with us.

Loss or damage

If your parcel doesn't arrive or arrives damaged, email your order number (and in case of damage, photos of the packaging and the contents) to info@kaikancards.com. We'll resolve it with a replacement or a refund.

Questions

Email info@kaikancards.com or call or WhatsApp +31 6 14 34 87 80. On business days we usually reply within 24 hours.