VSTAR Universe (S12a) Japanese Pokémon Booster Pack

Yes. Everything is the original Japanese edition from The Pokémon Company, factory sealed. We check every delivery in Beugen for the wrap, the logo in the wrap and the JAN barcode, and we photograph it on arrival. Want to see your copy beforehand? Ask for a photo via WhatsApp before we ship.

If a product turns out not to be genuine or not factory sealed after all, you get the full amount back, including shipping costs both ways. Read how we check authenticity.

No. A box you buy as a box leaves unopened, sealed just as it left the factory. Single packs and Mystery Boxes come from boxes we open for that purpose — unweighed and unsorted, as you can read in Why we open boxes.

Thicker card stock, a sharper cut and a higher chance of a hit. On our homepage, we compare it point by point with the English product.

If you order on a business day before 4 p.m., your parcel leaves the same day. Otherwise on the next business day.

1 to 2 business days in the Netherlands, 2 to 3 business days in Belgium. We ship with DHL and PostNL, always with tracking: as soon as your parcel is on its way, you get an email with the link. We are temporarily not shipping to Germany; we are working on the registration.

Netherlands and Belgium: mailbox parcel €4.95 for orders up to €50, parcel with tracking €6.95, and free from €175. Italy, Spain and Denmark: €12.95 (single packs under €50: €9.95), free from €175. Sweden: €12.95 / €9.95 and Finland: €14.95 / €11.95, both free from €250. Delivery there usually takes 4–7 business days. Pickup in Beugen by appointment is also free.

A 14-day right of withdrawal on everything. If the seal is intact, you get the full amount back, including the standard shipping costs; for opened products, we deduct the loss in value. Return costs are yours, unless we sent something wrong or damaged. Everything is in our return policy.

Register your return within 14 days via your customer account, the withdrawal form or an email with your order number to info@kaikancards.com. You'll then receive the return address. Return costs are yours, unless we sent something wrong or damaged.

You get your money back within 14 days of registering your return, via the same payment method and including the standard shipping costs of your order. We may wait with the refund until we have received the parcel back or you send us proof of shipment. After that, it can take a few more business days for your bank to process it.

iDEAL (via Klarna, instant and at no extra cost), Klarna pay later or in 3 instalments, credit card (Visa, Mastercard, American Express, Maestro), Bancontact (Belgium), PayPal, Apple Pay, Google Pay and Shop Pay.

Paying later or in 3 instalments via Klarna is a form of credit. Note: borrowing money costs money. More on our Payment methods page.

Email your order number with photos of the packaging and contents to info@kaikancards.com as soon as possible, preferably within 7 days. Damaged, wrong or not factory sealed: we'll resolve it free of charge with a replacement or a refund. Your statutory rights continue to apply: a report within two months of discovery is always on time.